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This device is currently registered to another user

SOLVED
Viewer

Re: This device is currently registered to another user

Hi @Nontsiki_DStv1 

 

Please could you deregister the below 2 devices.

 

dad78102-5b8f-374c-808f-5d6e283e94a7

7bc159f2-5b08-3913-b84c-6df25977d7da

 

Thank you

 

New poster

Re: This device is currently registered to another user

Hi..! 

 

Can you please help me deregister from another account and register this one

F5C4F4C1-982B-43EF-B42E8CC53852EAEC

Community Manager

Re: This device is currently registered to another user

Hi @Ladyvon, your device was successfully deregistered. 

New poster

Re: This device is currently registered to another user

Please help me deregister so I can be able to use a new account 

492B1AEA-8137-451A-A29B-941FA52EC144

Moderator

Re: This device is currently registered to another user

Hi @peterkalamatas,

We have successfully de-registered your device. Let us know how it goes.

Re: This device is currently registered to another user

Hi please assist, i am getting this same error on a brand new device!

 

Device ID: da7823a3-01f8-3659-875d-8d65f66ed1aa

 

Thanks

Moderator

Re: This device is currently registered to another user

Hi @ravigaonly,

It should be sorted now. Check it and let us know how it goes.

Viewer

Re: This device is currently registered to another user

Please help deregister mine I have the same error!

 

Device ID: 98a1f82c-c6c7-33c5-80b0-2aaa16d611b0

Moderator

Re: This device is currently registered to another user

@KingShay You should be sorted now.

New poster

Re: This device is currently registered to another user

Good morning

 

I bought another device and have the same problem. Please see attached.

Device ID on screenshot.

 

Thanks again