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This device is currently registered to another user

SOLVED
Moderator

Re: This device is currently registered to another user

Hi Luke7777

 

Thank you for the heads up. The requested was forwarded to the team. 

BoxOffice

Re: This device is currently registered to another user


@Mbino wrote:

I have the same problem and my device ID is: 9e9933e-d160-aaa0-21e4a07bf632. please help.


@Julia -  from a bit earlier in this thread

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: This device is currently registered to another user

Hi Mbino. Please provide us with your Device ID so we can assist. 

New poster

Re: This device is currently registered to another user

It still displays the same message

Moderator

Re: This device is currently registered to another user

Cool stuff. Smiley Happy 

New poster

Re: This device is currently registered to another user

Thank you Julia its workingSmiley HappySmiley Happy

Moderator

Re: This device is currently registered to another user

Hi dohll. We have successfully de-registered your device. 

Moderator

Re: This device is currently registered to another user

Hi Shamiellah. Please provide us with your Device ID so we can assist. 

New poster

Re: This device is currently registered to another user

Hi,

Can i also be helped i'm getting the same error ID:357A9401-3110-4711-964B-8F253D44104E

New poster

Re: This device is currently registered to another user

I also need help regarding my device is shows the same massgae please assist me aswell