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This device is registered to another user

8 REPLIES 8
New poster

Re: This device is registered to another user

It is working now, thanks so much! 

Moderator

Re: This device is registered to another user

Hi @DB90, device is de-registered. Kindly check and confirm if the error is cleared. 

Moderator

Re: This device is registered to another user

Cool. 

New poster

Re: This device is registered to another user

Thanks

Moderator

Re: This device is registered to another user


@DB90 wrote:

Hi, 

Please assist, I have the same problem with device being registered to another user. 

Device ID : 39ffa25f-df22-37f2-8168-ad2791509fef

SM-G975F.

Thanks a lot


Hi @DB90, looking into it. 

New poster

Re: This device is registered to another user

Hi, 

Please assist, I have the same problem with device being registered to another user. 

Device ID : 39ffa25f-df22-37f2-8168-ad2791509fef

SM-G975F.

Thanks a lot

Moderator

Re: This device is registered to another user

The device ID cannot be found. Please send us a screenshot of the device ID so that we can best assist. 

Moderator

Re: This device is registered to another user

Hi creative666

 

We ave forwarded the device ID to the team to assist. We will refer back once we get feedback. 

Viewer

This device is registered to another user

 

I have bought a device and found that I recieve the error This device is currently registered to another user can you clear the device ID: 849d9926-42873ccb-a0e1-c3fba-77bce3d