Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

Video Authorisation Error

SOLVED
New poster

Re: Video Authorisation Error

Hi. having the same error. 

please help

Device ID: 3ed7f888-29d3-3c05-ba19-0d9f99f39bd6

Moderator

Re: Video Authorisation Error

Hi @SamuelLusweti

 

Are you still experiencing the same issue? 

Re: Video Authorisation Error

Same problem please, Video Authorisation Error..please help

 

Moderator

Re: Video Authorisation Error

Hi Benjamin

 

Please confirm your device ID so that we can assist further. 

New poster

Re: Video Authorisation Error

Attached of my device  ID...

Getting  video authorisation error 

And trying  to register  device  bring registration error..

Please help

Moderator

Re: Video Authorisation Error

Cool. 

Anime

Re: Video Authorisation Error

Sorted. Thanks

Moderator

Re: Video Authorisation Error

We have successfully de-registered your device. You should be sorted now. 

Anime

Re: Video Authorisation Error

I've attached a screenshot of the device ID in my original message. 

Highlighted
Moderator

Re: Video Authorisation Error

Hi MrFixit. Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. We'll assist.