Hi. having the same error.
Device ID: 3ed7f888-29d3-3c05-ba19-0d9f99f39bd6
Are you still experiencing the same issue?
Same problem please, Video Authorisation Error..please help
Please confirm your device ID so that we can assist further.
Attached of my device ID...
Getting video authorisation error
And trying to register device bring registration error..
We have successfully de-registered your device. You should be sorted now.
I've attached a screenshot of the device ID in my original message.
Hi MrFixit. Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. We'll assist.
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