Video Authorisation Error

[TebogoM_DStv1]

Hi @SamuelLusweti

Are you still experiencing the same issue? 

[SamuelLusweti]

Same problem please, Video Authorisation Error..please help

[TebogoM_DStv1]

Hi Benjamin

Please confirm your device ID so that we can assist further. 

[Benjamin]

Attached of my device  ID...

Getting  video authorisation error 

And trying  to register  device  bring registration error..

Please help

[Julia_DStv1]

Cool. 

[MrFixit]

Sorted. Thanks

[Julia_DStv1 · Accepted solution]

We have successfully de-registered your device. You should be sorted now. 

[MrFixit]

I've attached a screenshot of the device ID in my original message. 

[Julia_DStv1]

Hi MrFixit. Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. We'll assist. 

[MrFixit]

Please deregister device. Unable to reregister.