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Video Authorisation Error

SOLVED
Moderator

Re: Video Authorisation Error

Hi @SamuelLusweti

 

Are you still experiencing the same issue? 

Re: Video Authorisation Error

Same problem please, Video Authorisation Error..please help

 

Moderator

Re: Video Authorisation Error

Hi Benjamin

 

Please confirm your device ID so that we can assist further. 

New poster

Re: Video Authorisation Error

Attached of my device  ID...

Getting  video authorisation error 

And trying  to register  device  bring registration error..

Please help

Highlighted
Moderator

Re: Video Authorisation Error

Cool. 

Anime

Re: Video Authorisation Error

Sorted. Thanks

Moderator

Re: Video Authorisation Error

We have successfully de-registered your device. You should be sorted now. 

View solution in original post

Anime

Re: Video Authorisation Error

I've attached a screenshot of the device ID in my original message. 

Moderator

Re: Video Authorisation Error

Hi MrFixit. Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. We'll assist. 

Anime

Video Authorisation Error

Please deregister device. Unable to reregister.