Hi am Swaleh
Just bought my new android phone. Removed dstv now from old phone. Tried to log in on my new phone but keep getting video authorisation error.
We have deregistered Device ID f5e714c6. Can we ask that you please type out the second Device ID as we're getting a "Device Not Found!".
Could you kindly assist. I am receiving this error on both my devices and I do have registrations available. I have attached the ID's. Kindly assist with registration.
Please assist as I am unable to re-register my device. It stopped working today and when I try and access live tv, I get the video authorisation error. I have attached my device ID
I also get the video authorisation error on my tv box. And on my dstv now app on phone it says that 2 devices are playing simultaneously, when no device is playing??