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Video Authorisation Error

SOLVED
109 REPLIES 109
Viewer

Re: Video Authorisation Error

Good day 

 

Could you kindly assist. I am receiving this error on both my devices and I do have registrations available. I have attached the ID's. Kindly assist with registration. IMG-20191206-WA0004.jpgIMG-20191206-WA0005.jpg

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Re: Video Authorisation Error

Thank you. Logging out solved the issue

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Re: Video Authorisation Error

Can you please de register this device for me, I am getting the same error.

Device ID:7414746a-107e-3f1d-85cc-d8d46d1a33b0

Community Manager

Re: Video Authorisation Error

Please Log Off the App and Log back on.

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Re: Video Authorisation Error

Please assist as I am unable to re-register my device. It stopped working today and when I try and access live tv, I get the video authorisation error. I have attached my device ID

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Re: Video Authorisation Error

I also get the video authorisation error on my tv box. And on my dstv now app on phone it says that 2 devices are playing simultaneously, when no device is playing??

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Re: Video Authorisation Error

Hi, can someone also hele me to clear the video authorisation error on my TV (via DSTV Now app)

 

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Re: Video Authorisation Error

Hi please do the same for me: 61cd98ab-f047-39fc-9414-310a81e462d4

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Re: Video Authorisation Error

Good day could you kindly de-register my device I keep getting the same error : 61cd98ab-f047-39fc-9414-310a81e462d4

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Re: Video Authorisation Error

Please also having this problem please assist and deregister and re register device again

 

Device ID : 5711b651-bf5c-380e-8653-219160a81187