Video Authorisation Error

[Azubuike85]

b3c94e86-87b7-3375-9945-e72de1f7c744

[Babawalexy]

@ltshizane_DStv1 

Pls I'm having video authorisation error on my device with ID : 06c653e9-de35-356c-a9cd-bc651b4b01a7 pls kindly help

[Babawalexy]

Pls I'm having video authorisation error on my device with ID : 06c653e9-de35-356c-a9cd-bc651b4b01a7 pls kindly help

[_eddie1_]

6dec5961-7a70-39df-bb40-38c6b778e233. This is my ID. @Itshizane_DStv1

[ltshizane_DStv1]

Hi @Shaun, please send us your device ID.~

[Shaun]

Hi same problem

[ltshizane_DStv1]

Hi @_eddie1_ and @eyramjabulani, Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. ~

[eyramjabulani]

please help, Video Authorisation Error. 

[_eddie1_]

I'm experiencing the same issue. Can you help me fix this?

[ltshizane_DStv1]

Hi @DS , we have deregistered the device, please try again.~