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Video Authorisation Error

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Re: Video Authorisation Error

b3c94e86-87b7-3375-9945-e72de1f7c744
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Re: Video Authorisation Error

@ltshizane_DStv1 

Pls I'm having video authorisation error on my device with ID : 06c653e9-de35-356c-a9cd-bc651b4b01a7 pls kindly help

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Re: Video Authorisation Error

Pls I'm having video authorisation error on my device with ID : 06c653e9-de35-356c-a9cd-bc651b4b01a7 pls kindly help

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Re: Video Authorisation Error

6dec5961-7a70-39df-bb40-38c6b778e233. This is my ID. @Itshizane_DStv1

Moderator

Re: Video Authorisation Error

Hi @Shaun, please send us your device ID.~

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Re: Video Authorisation Error

Hi same problem

Moderator

Re: Video Authorisation Error

Hi @_eddie1_ and @eyramjabulani, Please login to the DStv Now app, go to Settings, Manage Devices then provide us with the Device ID. ~

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Re: Video Authorisation Error

please help, Video Authorisation Error. 

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Re: Video Authorisation Error

I'm experiencing the same issue. Can you help me fix this?

Moderator

Re: Video Authorisation Error

Hi @DS , we have deregistered the device, please try again.~