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The useless Online Guide - ongoing reports...

28 REPLIES 28
Nominee

Re: The useless Online Guide - ongoing reports...

And the same mix-up on at least one of those other repeat slots!

 

Wow MC, you've become a backwards company! I'm getting very close to walking away from this rubbish

Nominee

Re: The useless Online Guide - ongoing reports...

Sun. the 9th @  11:20 on 108 - which of these is correct????

 

epg - sun 9 @ 1120.jpg

 

OR

 

epg - sun 9 @ 1120 - other reality.jpg

 

Sheeeeshhhh!!! :-((((

Nominee

Re: The useless Online Guide - ongoing reports...


@Optimist wrote:

Personal feedback re the movie mix-up not required, but thanks.


However, I've got more feedback for them...

In the end, the version of "Panic" on 108 Sundance TV did not get shown last night - even though the EPG never got updated they ended up showing "The Social Network" again instead! (Story of the founder of FaceBook.)

 

There's no further sign of this version of "Panic" on the online guide, so if that's not a false search result then please ask the channel to reschedule, and let me know either way. TIA

Trending

Re: The useless Online Guide - ongoing reports...


@Optimist wrote:

The fact that very few contribute on this forum anymore should not lead to MC thinking that these suggestions and needs are not very popular.


Indeed - it is purely a reflection of lack of service and feedback being received on here.

 

Octo-LNB to 2 x 5.2 switches. Explora1 (Prim) & HDPVR 2P (Sec), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture & audio via Onkyo TX-NR626
receiver. Explora2 in bedroom, HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV. 100Mbps M-Web fibre (OpenServe).
Nominee

Re: The useless Online Guide - ongoing reports...

Some have always felt that the dates length of the online guide has never been long enough.

Now there's no way to get info past 2 weeks for many of the channels we watch, even the online magazine was discontinued.

 

There's many reasons why people want and need a longer guide, like those going on holiday overseas for 3 or 4 weeks, and those thinking about upgrading their DStv package for a month.

 

I'm going to suggest a 32 day guide, ensuring that a full month is always available to examine on any chosen visit.

 

Unlike on a decoder, there's no technical limitations in doing so, just challenges to face.

MC have always been able to put enough info together for the popular channels for a full month, and until these changes that could be done many months in advance. Yes, it loses accuracy the further we go, but most users will continue to naturally understand that.

 

The fact that very few contribute on this forum anymore should not lead to MC thinking that these suggestions and needs are not very popular.

Thank you for your considerations.

Nominee

Re: The useless Online Guide - ongoing reports...

Personal feedback re the movie mix-up not required, but thanks.

----------------------

I was pleased to find day 14 loaded by 7:00 this morning. Hopefully that ordinary task for a 24 hours-a-day service will continue now.

Moderator

Re: The useless Online Guide - ongoing reports...

Hi @Optimist

 

We have forwarded to the team, and will refer back once we get feedback. 

Nominee

Re: The useless Online Guide - ongoing reports...

@TebogoM_DStv1  , @Grace_DStv1  , or other Mods , please report the following to the EPG compilation team.

 

Turns out that the film "Panic" that I used as an example a couple of posts before this, is not on two channels in the same time period but is actually TWO separate films that are both called "Panic".

Based on the synopses the one on 108 Sundance TV is correct with the release year being 2000, and the 106 M-Movies Action+ version is wrong as it was released in 2014 and not 2000 and it doesn't sound like a comedy at all.

 

How come MC with its "A.I." level capabilities didn't pick this up???

Nominee

Re: The useless Online Guide - ongoing reports...

Here's where it wanted to take me (had it in my browser's history);

https://now.dstv.com/livetv/play/8a751b7b-907f-4ca8-8614-6245485d9108?_ga=2.151555889.944451682.1558...

 

Clearly an attempt by MC to advertise their DStv Now junk in my face!

 

Lots of effort to manipulate for ever more profit, little to no effort to improve quality issues! If only you would listen MC, THEN your image would improve...

Highlighted
Nominee

Re: The useless Online Guide - ongoing reports...


@Optimist wrote:

And I was planning to end with an example of the "Other Airings" listings still not working compared to the guide's search results, after years of reports about it. But it will have to wait until I find one again,...


Sorry for the "delay"Stick Out Toungue.jpg

Actually, this example is quite a bit changed from previous behaviour so there may be some work underway on this.

 

online guide list - other airings and ch change wrong link.jpg

 

There's also another repeat on 106 - @  2:00 on Sun. 2 June.

Strange thing is that it was listed as another airing when I first looked at it, then vanished 5 minutes later, yet it is still listed now in that slot on 106.

 

Another issue, also a new one - in the List section, sometimes if I click on another channel it causes a new window to open in my browser. It wants to take me to somewhere on DStv Now, who knows where as I close it immediately. Please don't do that kind of confusing thing MC, I'll go where I want, when I want!