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DStv Service Authentication Errors

Red Carpet

Re: DStv Service Authentication Errors

Tonight, signal cut to both decoders 3 times in less than 3 minutes.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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Red Carpet

DStv Service Authentication Errors

So, MC has seen fit NOT to provide us with a category for older decoders, even though this was promised very early on in this Community.

So you leave us no choice but to report issues using the Explora label.

 

Over this last week, we have had service authentication issues on both the UEC 4T and the PACE 4T HD PVRs.  ALWAYS in prime viewing time. ALWAYS leads to loss of picture or sound or both, but recordings scheduled still take place. First it was the UEC, then it was the PACE, then both at the same time. Last night, the UEC which is Primary, was affected. A new issue (which is actually in our favour) it now no longer matters if the Primary goes out for more than 30 minutes. The Secondary decoder carries on working away regardless of the loss of HB.

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM