Hi I'm hoping Optimist & others might help. I'm clueless about the technicalities of DStv decoders. I have the first explora, last week it didn't want to turn on/show the installation wizard(the big blue dstv on screen), it only showed what’s on the picture attached. I spoke to the agents on twitter & they said I should take it for testing, I did that, but then at the multichoice agency it showed DELETE on the front panel. They were not elaborative on whats going on, they just said they can’t do anything more cause it shows DELETE. Does this mean the decoder is dead?