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New Explora software updates

Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist, apologies for the misunderstanding. The fix mentioned yesterday was only for normal CU. The fix for CU+ is still in testing. We'll let you know if anything changes. 

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Red Carpet

Re: New software update(s) - Oct / Nov '18


@Grace_DStv1 wrote:

@Optimist, first line support team has confirmed that the fix has been implemented for the "You're - Watching" list. The issue should be fixed. 


Nope. Now just tried it with watching Masterchef Australia ep. 28 on CU+ SD  - accessed from the Shows section, downloaded and started watching while downloading, did not populate.

I'm not available further for this either.

Red Carpet

Re: New software update(s) - Oct / Nov '18

@Grace_DStv1  - just tried starting Mars ep. 2 on CU again, this time it did populate the list.

 

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@Cya_DStv1 wrote:

If there are any anomalies with time, do notify us:-)...though we hope there won't be going forward;-)


It's happening again - no CU+ update (on L97) since yesterday 06:00.

Connectivity checker shows no problems.

Not available to discuss further.

Red Carpet

Re: New software update(s) - Oct / Nov '18

"Fixed" permanently, or only until another unwanted human intervention?

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist, first line support team has confirmed that the fix has been implemented for the "You're - Watching" list. The issue should be fixed. 

Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist - noted, we'll share with teams involved. 

Red Carpet

Re: New software update(s) - Oct / Nov '18

Thanks @Grace_DStv1  . Feedback is something we'll always encourage on this newer forum... though all we're looking for in this case is a fix. And maybe a willingness to check coding better again during development like these things were done in the past.

 

An update on that - The new season of Shameless (that's on CU itself) did populate the list when watched, so it's still a hit and miss affair re what works and what doesn't.

Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist, titles which are not populating in the "You're - Watching" list are being looked into by the first line support team. We will keep you updated on the outcome. 

Red Carpet

Re: New software update(s) - Oct / Nov '18

This is a nonsense development, it neither was like this before (except straight after a reboot) nor is it acceptable software standards to make a user wait for a refresh or need to manually address that behind the scenes concern. Perhaps 30 years ago, not with today's tech.

 

Disgraceful. Show this to international colleagues MC, see how they react.

Doin' it 4 Tv

Re: New software update(s) - Oct / Nov '18

A screen shot ofthe message Catch up.jpg

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab