Welcome to EXPLORA

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

New software update(s) - Oct / Nov '18

BoxOffice

Re: New software update(s) - Oct / Nov '18

So, IF  the sw is written to be user friendly, instead of a blank screen, a message stating that a catalogue update is in progress would be better?

 The message could also describe the best action such as "please exit and try again in xx seconds".

That would be the answer, instead of leaving all concerned that the decoder is faulty or that the data has been lost.

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist and @JeanPThe random disappearing of CU titles, this was addressed with Architectural Forum for some improvements. This happens when the user access CU while there’s a catalog update at the same time. The screen will go blank and show the generic CU message while processing the new acquired catalog.  The user will need to wait +-30 seconds for the process to complete. If the user doesn’t exit the screen while this is showing, it will not automatically refresh, thus re-launching of the CU screen will be required after 30 seconds at most. 

Doin' it 4 Tv

Re: New software update(s) - Oct / Nov '18

I had this problem several times this weekend. Really irritating  

--Explora 1 & 2a--
Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist - thanks for the info, checking on this. 

Highlighted
BoxOffice

Re: New software update(s) - Oct / Nov '18


@Grace_DStv1 wrote:

@Optimist- can you kindly give us more info on "the vanishing CU section" mentioned so we can share with the decoder operations team. 


Hi Grace,

 

It's the same bug as we've all mentioned before - trying to enter the whole CU section sometimes gives a message instead and is otherwise blank.

I haven't seen it for a few days, but had it again last time I was on the decoder.

Moderator

Re: New software update(s) - Oct / Nov '18

@Optimist - can you kindly give us more info on "the vanishing CU section" mentioned so we can share with the decoder operations team. 

BoxOffice

Re: New software update(s) - Oct / Nov '18

The above is not aimed at any specific grouping of people, but rather at any group who chooses to be narrow minded and self-centred enough to do wider damage in their unfortunate oversights.

 

The 3A... other threads say it all, another sub-reasonable development focused on negatives such as the worst factors of the economy and security "concerns", lacking too much re potential future growth. So IMO its timing now hardly matters with these software problems concerns.

 

No other problems experienced on L97, except the vanishing CU section (perhaps less frequently now).

Mars E02 on CU also doesn't trigger a presence in the You're-Watching list.

BoxOffice

Re: New software update(s) - Oct / Nov '18

97:

 

1. Moving through the first page of the default movie list, as I arrived at the line of choice the rest of the list went blank.

After about 30 secs. I gave up on it refreshing and used the Return arrow to go to the genre tabs at the top, which action then recovered the list.

 

2. First experience of this for me, but I think others had similar before - sometime this afternoon a series' scheduling for early Monday morning was automatically moved back to tomorrow night's premiere of it, and that slot is already in use. I was able to move it back manually again.

For MC research - it's the second episode of the 181 series about the Space Shuttle.

 

This is now too unprofessional, I'm seeing less and less point in continuing to report these disasters.

And now MC launches an Explora 3a????????? With no thread about it as is now usual, some other guy posted that with a link to the Makro ad... anyway, the point is they're quite mad to be launching that whatever it is with the software currently as bad as the old HD PVRs had become.

 

Sis MC, you've become another example of Africa-style business ruining whatever it gets its hand on.

BoxOffice

Re: New software update(s) - Oct / Nov '18

97:

 

The only change noticed so far is an improved page refresh speed in CU. Maybe about 20% better still and almost tolerable now, but I can't understand why it must be visible at all if no changes to the entries are happening at the time.

BoxOffice

Re: New software update(s) - Oct / Nov '18

Re 95 - possibly related to others losing their schedules;

 

I had a backup recording set for the T20 cricket on Sat. morning on 202 HD, yesterday morning I found it had vanished from the schedules list.

(The previous build-up program on the same channel remained scheduled.)

 

The EPG revealed that the program's name had been altered (but times involved stayed the same) - MC need to check why such an action is cancelling a common EBR schedule, and correct!