If you don't answer questions then nobody can help you. Ask the call centre for a specialist... and good luck with getting one !
More detail please.
Which model of decoders both of them
Explora 1, 2A, 3A
HD single view decoders 4U,4S,5U,5S,6U,6S
How are they connected to the LNB?
What does the XV set up screen on all decoders show? If the decoders still show one as primary with the other SC listed as secondary, the link has not been properly broken.
Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
I switched from xtraview to standalone, now I'm getting e143 msg
MC says everything is ok on their side
Which I doubt now because someone mentioned xv
at database not being sorted
I've connected both lnb's one to each decoder
Still getting same msg
Which decoder models are you using? Please check if the RF In/RF Out cable is tightly connected to both decoders.
My extra view is giving me error e,-143 please help me.
Hi @Subertha , this isn't a MC customer touchpoint so best to contact the call centre (they're better than an agency).
The technical people that are sometimes here are private individuals, can only help if it's an installation problem that you want to tackle yourself - if so, post full details of your setup, and its history.