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Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

17 REPLIES 17
Community Manager

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

The device was successfully deregistered on our side. What error are you getting?

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

no. you have not resolved this issue as yet. Fix it now then you will be rid of me

Community Manager

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

@wynandsmit. We have responded to your previous post. Can we ask that you please stick to one post. 

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

Again no response Seriously fed up with this. How can a company offer a service and then when the end user want to use it, they struggle endlessly for a response to a simple matter that can be resolved in a click of a mouse.

 

GET YOU ACT TOGETHER AND HELP US NOW. 

please deregister the following device:

 

f725b0b7-6cd5-3f52-be48-08332f542de1

please

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

Again no response Seriously fed up with this. How can a company offer a service and then when the end user want to use it, they struggle endlessly for a response to a simple matter that can be resolved in a click of a mouse.

 

GET YOU ACT TOGETHER AND HELP US NOW. 

please deregister the following device:

 

f725b0b7-6cd5-3f52-be48-08332f542de1

please

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

please deregister the following device:

 

f725b0b7-6cd5-3f52-be48-08332f542de1

please

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

The one in the sceenshot

Moderator

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

@wynandsmit, the device ID in the screenshot is different from the one you sent earlier on, which device would you like deregistered?

New poster

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

as requested

Community Manager

Re: Registration Error: DSTV Now app device already registered - FRUSRATED - NO REPLY FROM DSTV

@wynandsmit, please send us a screenshot of your device ID. We'll have the tech team look into it.