Hi @Loveme12,
Please note that you can clear error messages on our self-service portal on the following link: https://self-service.dstv.com/ . For all account queries you can contact our customer care team. You can get in touch with them via Facebook https://www.facebook.com/DStvSouthAfrica/ or Twitter @DStvCare https://twitter.com/DStvCare .
Please fix error code E19-4. Payment done the 14th December.
