it was an explora 1 - i swapped it out for a reconditioned explora 2a and the problem is fixed. i did not refromat the hard drive so assume was a software problem with my old decoder
So you will never know.... The chances are there was nothing wrong with the hardware at all. The actions of deactivating the SC and the decoder completely destroys all evidence of the fault. Agencies and MC centres swap out regardless.
Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Onyediala Uchechukwu email@example.com
Compact extra view
Saying not available in my region for a week now
It's easy enough to state it's an individual issue. Mods using PM's lead to people suspecting the company has something to hide, and that has been proven to be the case too often.
Only private info like an email address needs to be private, but even a smartcard or account number should be safe enough.
Not something I'm interested in debating, thanks for your considerations.
Granted, but as per @SAMitchell's post and ones similar where other concerns are raised, they have to be on the PM in them being addressed.
It is necessary for all on a forum to learn what can be done with errors, so IMO a PM is the wrong way to communicate that.
Others certainly agree, we've seen many post what was said in PM's.
@SAMitchell Next time you have an issue, just PM me and will do my best to get you sorted.
Morning all, so I did restore the Decoder back to factory settings and it has worked.
Many thanks for the feedback.
Hopefully the issue does not return, and I can keep on enjoying the Catch Up and Box Office Services. I am still unimpressed that it took a month to resolve the issue, but such is life.
Take care and have a good day.
@Cya_DStv1, sure I do understand the need for companies to keep some things private. Thanks for the feedback you could give.