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DSTV Now Video Playback Error.

3 REPLIES 3
Viewer

Re: DSTV Now Video Playback Error.

Hi

I am experiencing the same errors.

1. Wanting to play catchup: playback error

2. Watching Live: DRM error / failing to initialise

 

Using Dstv Now app on smart TV. 

Doin' it 4 Tv

Re: DSTV Now Video Playback Error.

Hi @larryvino

 

Welcome to our Forum. Could you tell us when did the issue start from your end and also if you are streaming via web/android or iOS?

 

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Re: DSTV Now Video Playback Error.


@larryvino wrote:

Hello, I'm trying to use the DSTV Now app but I'm getting an error message saying "Video playback error, renderer error occurred, failed to handle provision response: general DRM error". Please help with a solution, thanks. 


Better if you move this error report to the VOD section, subsection labelled DStvNow.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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Viewer

DSTV Now Video Playback Error.

Hello, I'm trying to use the DSTV Now app but I'm getting an error message saying "Video playback error, renderer error occurred, failed to handle provision response: general DRM error". Please help with a solution, thanks.