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Dstv Now Video Playback Error Code 403

New poster

Re: Dstv Now Video Playback Error Code 403

Pls i am having the same issue, kindly help me out, i have sent you my details. Thanks. 

Red Carpet

Re: Dstv Now Video Playback Error Code 403

What does error code 403 mean in relation to DStvNow?

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Community Manager

Re: Dstv Now Video Playback Error Code 403

Hi @Christo1, the team needs more info to resolve the error code. Please advise on the below:

 

1. Were you able to access DStv Now before? 

2. Please confirm the device you're using to access DStv Now. 

3. Please PM us your customer number and Connect details. 

Extra

Re: Dstv Now Video Playback Error Code 403

Hi,

I an also getting error code 403 on DSTV Now. What can i do to rectify the issue

Christo

Community Manager

Re: Dstv Now Video Playback Error Code 403

Hi @lhenderson, please PM me your connect details (smartcard number and email address used to log on).  

Viewer

Re: Dstv Now Video Playback Error Code 403

Hi. I am having the same problem with my my son’s Samsung tablet. Can’t get anything from Catch Up to play.

 

Thanks

Lindy

Highlighted
Moderator

Re: Dstv Now Video Playback Error Code 403

Hi @Dean25293, still having trouble with streaming? 

Viewer

Re: Dstv Now Video Playback Error Code 403

Hi all 

I seem to have the same problem.

I am unable to live stream on dstv now. I continuously get a video playback error With the code 403.

Huawei P10 Lite.

 

Regards

Dean

 

Community Manager

Re: Dstv Now Video Playback Error Code 403

Hi @keanon, please PM me your customer number and connect details (smartcard number and email address used to log on). 

New poster

Dstv Now Video Playback Error Code 403

Hi all 

I am unable to live stream on dstv now . i continuously get a video playback error With the code 403 . This occurs on both my cellphone (samsung galaxy note 8) and my certified android tv box (Xiaomi mibox). Any assistance would be appreciated