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Dstv Now Video Playback Error Code 403

13 REPLIES
Moderator

Re: Dstv Now Video Playback Error Code 403

Hi @Nell1982, still having trouble with channel 101? ~

Viewer

Re: Dstv Now Video Playback Error Code 403

I’m having same issue but it seems to be specifically with channel 101. Has this been resolved?

Moderator

Re: Dstv Now Video Playback Error Code 403

Hi @Davepels, we need a bit more info:

  • Were you ab;e to use the app before?
  • What device are you using? ~

 

New poster

Re: Dstv Now Video Playback Error Code 403

Hi 

I apparently hadnt registered my account to my email... which i thought i had . I used the chat service on the dstv site and the operator took my details and registered me within a few minutes. Just message the live chat on the dstv site and they should sort u out .

 

Hope it helps

New poster

Re: Dstv Now Video Playback Error Code 403

Pls i am having the same issue, kindly help me out, i have sent you my details. Thanks. 

Trending

Re: Dstv Now Video Playback Error Code 403

What does error code 403 mean in relation to DStvNow?

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Community Manager

Re: Dstv Now Video Playback Error Code 403

Hi @Christo1, the team needs more info to resolve the error code. Please advise on the below:

 

1. Were you able to access DStv Now before? 

2. Please confirm the device you're using to access DStv Now. 

3. Please PM us your customer number and Connect details. 

Extra

Re: Dstv Now Video Playback Error Code 403

Hi,

I an also getting error code 403 on DSTV Now. What can i do to rectify the issue

Christo

Community Manager

Re: Dstv Now Video Playback Error Code 403

Hi @lhenderson, please PM me your connect details (smartcard number and email address used to log on).  

Viewer

Re: Dstv Now Video Playback Error Code 403

Hi. I am having the same problem with my my son’s Samsung tablet. Can’t get anything from Catch Up to play.

 

Thanks

Lindy