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Dstv Now Video Playback Error Code 403

Moderator

Re: Dstv Now Video Playback Error Code 403

@Vic2019, send us the screen-shot of the error so we can help. 

Viewer

Re: Dstv Now Video Playback Error Code 403

Please help solve video error issue on this device 14e0a4cd-ac93-3c1c-8047-3d3713aa600d

Thank you. 

Viewer

Re: Dstv Now Video Playback Error Code 403

Please help fix the video error message for this device 14e0a4cd-ac93-3c1c-8047-3d3713aa600d

Moderator

Re: Dstv Now Video Playback Error Code 403

@Sithole123passo,on the home page on the top right  hand corner there is an envelope, please click on it the select new message.

New poster

Re: Dstv Now Video Playback Error Code 403

video playback error : user not entitled is all I see on my phones screen
New poster

Re: Dstv Now Video Playback Error Code 403

I have the info. how do I PM you

New poster

Re: Dstv Now Video Playback Error Code 403

I am also having same issue on Samsung j7 prime... whenever I try to watch anything only 100 shows and even when I go through TV guide it gives the playback error message” error loading playback:user not entitled. Please help

New poster

Re: Dstv Now Video Playback Error Code 403

Please help the account says it was peeviously registered to another device but i cant remember the credentials for the previous logins,please log me out my device is "cc6d079a-29de-3c98-9606-59fdac28fba7"

Moderator

Re: Dstv Now Video Playback Error Code 403

HI @Sithole123pass,

Please PM us your Device ID so that we can assist further.

New poster

Re: Dstv Now Video Playback Error Code 403

Can you please help me with my Dstv now. I keep getting an error that says my device is registered in another device