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Error - Device registered to another. Samsung S10+ phone.

6 REPLIES 6
New poster

Re: Error - Device registered to another. Samsung S10+ phone.

I have the same issue, can you assist?

 

Samsung SM-G973F

New poster

Re: Error - Device registered to another. Samsung S10+ phone.

 
New poster

Re: Error - Device registered to another. Samsung S10+ phone.

 
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Moderator

Re: Error - Device registered to another. Samsung S10+ phone.

Hi YsterPiet. Please login to the DStv Now app, go to Settings> Device Management. You should get the Device ID. Copy and paste that and send it to us so we can assist. 

New poster

Re: Error - Device registered to another. Samsung S10+ phone.

 
Moderator

Re: Error - Device registered to another. Samsung S10+ phone.

Hi @YsterPiet, send us the device ID screen-shot to help. 

New poster

Error - Device registered to another. Samsung S10+ phone.

Please assist. Error- device registered to another user. Impossible, it's a new phone.