Error code E16-4 won't clear

[Pabalelo]

Ever since I've paid my dstv this month I've had the weost experience ever they keep disconnecting my services after every 4 days I keep calling the call center to clear this but 4 days later my services are disconnected again. You say you have value for money but I have to keep on begging for services I paid for. 

I am really angry with what is currently happening 

[Nontsiki_DStv1]

Hi @Pabalelo, we're sorry for the inconvenience caused. Please contact our customer care agents via our our social media platforms- Twitter: @DStvCare and Facebook: https://www.facebook.com/DStvSouthAfrica/ as they're in a better position to assist.