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Secondary decoder freezing when watching two different channels in an extra-view setup

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Re: Secondary decoder freezing when watching two different channels in an extra-view setup

what decoders are you using before we start giving possible solutions

Secondary decoder freezing when watching two different channels in an extra-view setup

Hi there,

I am not technical and I have an issue with our extraview setup, when trying to watch two diffferent channels at the same time, the secondary decoder starts freezing, everything i fine when watching the same channel at the same time. We have a smart LNB and the decoders have seperate connections to the LNB, we have tried rebooting, rescanning, removing the smartcards without success, please help if anyone has ever experienced this