Thank you for your help - PM was send (with some more details as well).
Hi @thysv,
Please PM us your smartcard number and email address. We will help link your profile with your smartcard.
Anyone?!?
Getting frustrated with the delays.
Been trying to sort this issue for the past 2 days (via DSTV Support web site, support emails and via Facebook as well) - not a single one responding.
I had an online DSTV account/profile registered a few years ago.
Unfortunately, I have forgotten the login details for it and using the reset option does not work due to the previous email address not being used anymore.
Now I have registered a new online DSTV online account/profile.
However, I get an error message stating "my smart card is already linked to another profile".
What can I do to correct this?
Solved! Go to Solution.
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