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This device is currently registered to another use

6 REPLIES 6
New poster

Re: This device is currently registered to another use

All sorted thanks you.

😊😊

Moderator

Re: This device is currently registered to another use

Hi @Christykimz,

It should be sorted now. Please check it and let us know how it goes.

Highlighted
New poster

Re: This device is currently registered to another use

Please help deregister my device too Julia.

The device ID  is 

5fd36f84-671a-3123-bce0-c358f9c92150

Moderator

Re: This device is currently registered to another use

We've successfully de-registered the device. Log out then log back in again. 

New poster

Re: This device is currently registered to another use

Hi

 

 

814ce431-1d02-3abe-91ab-8f18134548c9

Moderator

Re: This device is currently registered to another use

Hi Clioramabale. Please provide us with the Device ID. Log in the app, go to Settings> Device Management> You will find the Device ID. Please copy and paste this and send it through to us. 

New poster

This device is currently registered to another use

I receive the following message "device logged in with another user" when I want to register my phone on the DSTV Now Application, how do i deregister it from this unknown user?