All sorted thanks you.
It should be sorted now. Please check it and let us know how it goes.
Please help deregister my device too Julia.
The device ID is
We've successfully de-registered the device. Log out then log back in again.
Hi Clioramabale. Please provide us with the Device ID. Log in the app, go to Settings> Device Management> You will find the Device ID. Please copy and paste this and send it through to us.
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