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This device is registered to a different user

5 REPLIES 5
Community Manager

Re: This device is registered to a different user

Hi @Juices, your device was deregistered. 

New poster

Re: This device is registered to a different user

Hi, please deregister the device 

 

1cc31ca9-35fd-38fd-aefe-c3acc032f9d1

Community Manager

Re: This device is registered to a different user

Hi @Temi, your device was deregistered. 

New poster

Re: This device is registered to a different user

Please find attached. Thank you 

Community Manager

Re: This device is registered to a different user

Hi @Temi

Device Not Found! Please send us a screen grab of the Device ID. 

New poster

This device is registered to a different user

Hello, good Morning. I just downloaded the dstv now app on my new device; and I keep getting "we're sorry, the device is registered to a different user" please help. I've attached a screenshot of the message for your action. 

 

Regards.