Welcome to Error Codes

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

Video Authorisation Error

SOLVED
13 REPLIES 13
Highlighted
Community Manager

Re: Video Authorisation Error

@Robg. The device is not registered. Please register the device.

Viewer

Re: Video Authorisation Error

Please reset. I get a video authorization error 

 

 

Community Manager

Re: Video Authorisation Error

Hi @Nono. Let us have your device ID. 

Extra

Re: Video Authorisation Error

Please help me also have the same error. Kindly de-register my device 

New poster

Re: Video Authorisation Error

I need help deregister my device as well. I'm using a new device but it says this device is already registered to another device. I have attached a screenshot containing the device I.D

New poster

Re: Video Authorisation Error

Video Authentication Error, please assist. 

 

Device ID: db2b6d84-5ba0-3de1-9acb-f54ebb0fc846

Moderator

Re: Video Authorisation Error

Always a pleasure. If there is anything that you need along the way, we are more than happy to assist. 
 

 

New poster

Re: Video Authorisation Error

Many thanks. Working now

Moderator

Re: Video Authorisation Error

Please uninstall and try again. 

View solution in original post

New poster

Re: Video Authorisation Error

Huawei P20 pro