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Video Authorisation Error

SOLVED
23 REPLIES 23
New poster

Re: Video Authorisation Error

Please re-register my device.

 

Device ID is 1d04d2e9-be91-3de9-b23c-1603081e2547

New poster

Re: Video Authorisation Error

Hi,

 

My Dstv now is showing video authentication error. And I've tried to de-register but it hasnt worked. Could you kindly assist. 

 

Device ID : 11a368d6-38db-3dcf-95b4-197b231d18f8

Community Manager

Re: Video Authorisation Error

@Sutoon. We've responded to your previous post. 

New poster

Re: Video Authorisation Error

Please help deregister my Samsung  A50 device:

fb782f20-5d4f-3c7d-a8c6-f3d1117ceea7

 

Re: Video Authorisation Error

Hi, we have the same error. Can you please help with de-registering this device?

 

ae8c51e1-bcc3-371e-a331-3f46957cbcf4

New poster

Re: Video Authorisation Error

Please register my device

f7e5cce0-8056-3176-ac1f-a96be28dbcbc

Moderator

Re: Video Authorisation Error

Great stuff, glad to hear that Smiley Happy @mbuthelezi.

New poster

Re: Video Authorisation Error

Good day @Grace_DStv1

 

The issue seems to be resolved for both live and catch up. Thank you very much for your assistance, keep up the good work 👌👍

Moderator

Re: Video Authorisation Error

@mbuthelezi, sorry for the hold-up. Are you still getting the error? If so, is it on Live TV or Catch Up? 

New poster

Re: Video Authorisation Error

Good day, I received the following error: "Video Aurthorisation Error". Could you please assist in resolving this error, below is my device ID.   Device ID: 466b2995-7acd-3b86-ba48-72d9a23c1e78" Thanking you in advance.
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