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Video authorization error

Anime

Re: Video authorization error

Hi Busi, please mark this as resolved, the issue is now sorted by delinking the smart card from my profile and linking it again.

Anime

Re: Video authorization error

hi here you go, i seem to be having the issue across all my devices as well as my chrome browser which is on the latest version, i wonder if i'm having a different issue.
Community Manager

Re: Video authorization error

@Ruebster. Device not found. Please send us a screen grab of the Device ID.

Community Manager

Re: Video authorization error

@ShaunClarke125. 

Device successfully deregistered!

Anime

Re: Video authorization error

Hi im getting the same error, please assist: 61cd998ab-f047-39fc-9414-310a81e462d4

Re: Video authorization error

My ID I am getting the same error.

 

25b166b1-afac-3f3e-8303-e57e28f302e4

 

Regards

Shaun


 

Re: Video authorization error

Hi Can you deregister my device.

 

25b166b1-afac-3f3e-8303-e57e28f302e4

 

Regards

Shaun

New poster

Re: Video authorization error

Hi,

 

I am also getting a video authorisation error on my TV. I am running DSTV through the DSTV now app.

 

Thanks,

Terri

Community Manager

Re: Video authorization error

@Hakon27. Please send us the Device ID. We'll assist.

Community Manager

Re: Video authorization error

@Ephy

Device successfully deregistered!