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Video authorization error

Community Manager

Re: Video authorization error

@mariosplanet

Device successfully deregistered!

New poster

Re: Video authorization error

Please help deregister my device too

New poster

Re: Video authorization error

Hi.

Am experiencing the same problem please please can you assist to deregister my device. 

Id: 41305626-c912-38d2-b9e4-51068492c4b6

Community Manager

Re: Video authorization error

@StephanV83

Device Not Found! Let us have a screen grab of the Device ID to assist. 

Re: Video authorization error

Hi,

 

Please can you assist to deregister my device. 

Id: 297e0fd1-d874-3120-b131-71c180a90b6e

 

thanks,

stephan

Moderator

Re: Video authorization error

@ZakiyahDV, the device has been deregistered, log out of the app then log back in.

New poster

Re: Video authorization error

Hi, experiencing the same problem

Device ID f6ec4617-83e5-38a2-b16f-eb51518feebb

Moderator

Re: Video authorization error

Screen-shot the error and send it through via PM @mariosplanet. We'll have our techies look into it. 

New poster

Re: Video authorization error

No. Called the support Number and was told someone will get back to me. No one has. 

Moderator

Re: Video authorization error

So sorry about missing your post @mariosplanet. Were you able to add the device?