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Video playback error,user not entitled

9 REPLIES 9
New poster

Re: Video playback error,user not entitled

What if I don't have the smart card and the customer number

New poster

Re: Video playback error,user not entitled

Customer nr:  107259801

South Africa

 

Smartcard nr attched

Community Manager

Re: Video playback error,user not entitled

Please log out and log back on. 

Community Manager

Re: Video playback error,user not entitled

 Smartcard number, Customer number and Country,

New poster

Re: Video playback error,user not entitled

Email used to register:

 

Welmanannette@gmail.com 

Community Manager

Re: Video playback error,user not entitled

 PM us your Email address you used to register for Connect, Smartcard number, Customer number and Country,

New poster

Re: Video playback error,user not entitled

Had network error, it duplicated. But i dont find any reply. Plse assist 

Community Manager

Re: Video playback error,user not entitled

@Annettew. Please stick to one post. We have responded to your previous one. :-) 

New poster

Re: Video playback error,user not entitled

Did you manage to fix it. I have the same error 

New poster

Video playback error,user not entitled

I try to play supersport channels through Dstv now ,but it shows me Error loading video licence:User not entitled, pls i need ur help