Thanks for the feedback guys, maybe it will help with trying to show MC why their service is considered so shockingly bad. Maybe it won't.
Tried the number nothing happens
Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Get it when you contact them via Facebook.
"Our team will be with you in a few minutes. Can't wait? Send us a message on WhatsApp: 0600603788"
Btw, this particular 'few minutes' was 3 hours . Didn't bother to Whatsapp, since all my history on this particular issue is already in Messnger and I don't feel like starting at the beginning again
SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Here's another way to get DStv help from their staff, something I've never heard mentioned before.
(Not just for Explora users, and who knows what the details are re what help can be gained this way, but hopefully some of you will let us know...)
Here's what I was additionally told today;
For quick and easy fixes, please WhatsApp us on 060 060 3788