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Mass firing of staffers looming at MultiChoice

2 REPLIES 2
Nominee

Re: Mass firing of staffers looming at MultiChoice

Have to wonder if they've read the changes they discussed properly, some of the drop off must surely relate to the high cost of petrol for service centres and the lack of skills and updated knowledge for more complex issues at call centres.

 

If they do make this forum more help-based and want us involved, with a basic salary included (commission alone doesn't seem feasible here yet), I'm interested. I would also think that those then doing so would have to learn to be more loyal to company policy, not many employers have the approach someone like Natasha had ;-)

Red Carpet

Re: Mass firing of staffers looming at MultiChoice

Exactly as we predicted would happen. Hopefully, MC will then see the benefits of beefing up this forum again.

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Mass firing of staffers looming at MultiChoice

I'm not sure I understand the thinking behind this, considering how few support options are left to subscribers and how often people are still referred to contacting the Help Centre - even on this  meant-to-be-a-support-channel-community...

 

Mass firing of staffers looming at MultiChoice as pay-TV operator plans to get rid of thousands of w...

 

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