And after 3 months of phoning DSTV and posting here and private messaging Itshizane_DStv1 about the problem and getting promises upon promises of feedback and "yes you'll get your magazine with the next batch" and "yes we've updated your account and you'll get your Dish next month" absolutely NOTHING has happened!!! My mother, the account holder, is a senior citizen and is still supposed to get a Dish every month. DSTV is quick enough to take my money every month. But can't supply one stupid book! Absolutely useless!!!! Now I have to print out the guide every month. Do you know how much printer ink costs????? It just makes me so mad I could just scream! DSTV doesn't give one flying iota about their subscribers!