Ok, as it's brand new it's unlikely to be in anyone's name - phone your closest DStv call centre (not an agency) and ask them to put it on your account, and then discuss either a swap, or setting up XV (XtraView) with them.
If you want install help afterwards you can come back with the details.
Hi thanks for the advice..
I have a dish and a HD pvr at the moment so I need to find out what I need to do to register it as I bought it on an auction it is still in the box and plastic, but do I need to do a change of ownership or something
Before someone can try help you it is necessary to explain what you may already have, and what you want to now do, in detail.
Mention things like if you have a dish, any decoders, and for what, and how many rooms involved, and how many independent viewing environments you have / want, and so on.
(Please only post about this subject in this thread now.)
All the best with it :-)