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DSTV price lock charges

7 REPLIES 7
BoxOffice

Re: DSTV price lock charges


@Maps1 wrote:

Thank you so much. I guess walk in will be best. Will call but dont get answers accept will we come back to you. Or email but no one does. This is so frustrating.


Yip, nowhere to hide with a walk-in... they *have* to get back to you Smiley Happy

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: DSTV price lock charges

Thank you so much. I guess walk in will be best. Will call but dont get answers accept will we come back to you. Or email but no one does. This is so frustrating.

Showmaxed

Re: DSTV price lock charges


@Luke7777 wrote:

@JeanP wrote:

wow how this forum has Changed. 2-3 years ago 90% of all stuff was handled here nobody went anywhere else.

 

Now twitter or Call Center is better *SHOCKING* MCSmiley FrustratedSmiley Sad


Yes ... don't get me started on that Smiley Sad    Just a note... *THIS* forum has never changed... it's been as bad as this since the beginning.     


Truth be told, Twitter, Call Centre etc. are NOT better than what we had on the old forum at all.

One exception - Call Centre specialists, when they're "allowed" to help.

 

And the cost and inconvenience of having to use those centres... bah!!

 

But there are Mods answering a bit this afternoon now, so let's not chase them away with our sharp truths again...

BoxOffice

Re: DSTV price lock charges


@JeanP wrote:

wow how this forum has Changed. 2-3 years ago 90% of all stuff was handled here nobody went anywhere else.

 

Now twitter or Call Center is better *SHOCKING* MCSmiley FrustratedSmiley Sad


Yes ... don't get me started on that Smiley Sad    Just a note... *THIS* forum has never changed... it's been as bad as this since the beginning.     

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
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Trending

Re: DSTV price lock charges

wow how this forum has Changed. 2-3 years ago 90% of all stuff was handled here nobody went anywhere else.

 

Now twitter or Call Center is better *SHOCKING* MCSmiley FrustratedSmiley Sad

~EXPLORA 1~ ~EXPLORA 2a~
BoxOffice

Re: DSTV price lock charges

With that kind of issue l'll go either to an MC Service Centre or a DSTV Agency.. won't even attempt online. That way you stay until explained or sorted out

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Showmaxed

Re: DSTV price lock charges

This is the worst place you can come for help, MC seem to be on strike in large part here and even if they will help the Mods are likely to just send you to Facebook or Twitter.

If, like many of us, you don't want to engage at all on those platforms, you'll have to phone the call centre or go in.

New poster

DSTV price lock charges

We installed the dstv price in November. Till today they don't know which price to charge us .last month they tried debiting R2000 and something for price lock. And now our subscription has been suspended because the account only had enough money for price lock and not their R2000. We logged a call and they promised to come back to us last week. Till today we still waiting.Man Sad