Welcome to Guidelines

cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Need help?

Feature on Forum not Working

9 REPLIES 9
Highlighted
BoxOffice

Re: Feature on Forum not Working

Somehow the problem was resolved. It is fully functional again πŸ‘

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
BoxOffice

Re: Feature on Forum not Working

Using the "users on line" as a starting point worked for 8 months and still working on both IE and Fire Fox, It only became a problem since the January Windows 10 update. 

 A new error this morning 

Error.JPG

So mods there you have a reference number

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
Doin' it 4 Tv

Re: Feature on Forum not Working


@Jan-Horn wrote:

I changed the Page set on the tab I used to access the forum from the users on line page to the discussions page and that solved the problem for me. 


 


I've always used the Discussion tab... makes it easy to see new posts

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Feature on Forum not Working

We will bring this to their attention. Thanks. 

BoxOffice

Re: Feature on Forum not Working


@TebogoM_DStv1 wrote:

Cool. Glad to hear that everything is sorted. 

 

I would  not call it sorted. I found a work around for the  problem but it is still an issue with the compatibility with this software and the Windows Edge browser. 

I suggest that your software gurus or Lithium look into solving the problem. 


 

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
Moderator

Re: Feature on Forum not Working

Cool. Glad to hear that everything is sorted. 

BoxOffice

Re: Feature on Forum not Working


@Thoko_DStv1 wrote:

Hi @Jan-Horn,

Thank you for bringing this to our attention. We have sent this to the relevant team.

 

Thanks Thoko. 

I changed the Page set on the tab I used to access the forum from the users on line page to the discussions page and that solved the problem for me. The problem is likely cause by some security settings made to the firewall in the update of the 8th of January. 

A new feature update 1809 loaded last night but that did not effect the issue. 


 

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
Moderator

Re: Feature on Forum not Working

Hi @Jan-Horn,

Thank you for bringing this to our attention. We have sent this to the relevant team.

BoxOffice

Re: Feature on Forum not Working

The problem is caused by the January update for Windows 10. Seem that the update is causing compatibility issues with Edge and the Community Forum software. Switching to IE11 or Firefox restore the functionality.

Forum 12.JPG

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
BoxOffice

Feature on Forum not Working

I use the option in my second screen shot to navigate and find unread posts quite extensively. Since this morning it is non functional see my first screen shot.Forum 11.JPG

Forum 10 .JPG

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab