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channels missing on my primary decoder only channel 100 is playing

4 REPLIES 4
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Red Carpet

Re: channels missing on my primary decoder only channel 100 is playing

So the assumption is the decoder was faulty?

WRONG! The process of activating the new decoder FIXED the authentication issue that was behind the loss of channels! Another customer forked out more money for no solid readon

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
New poster

Re: channels missing on my primary decoder only channel 100 is playing

Hi Tebogo

 

Yes I did until yesterday when I bought a new decoder.

Now I am fine, the new decoder is working perfectly.

 

Thanks

Gabzizo

Moderator

Re: channels missing on my primary decoder only channel 100 is playing

Hi Gabzizo

 

So sorry for the delayed response. Are you still experiencing the same problem? 

Red Carpet

Re: channels missing on my primary decoder only channel 100 is playing

What decoder and which LNB is installed?

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
New poster

channels missing on my primary decoder only channel 100 is playing

I have tried everything including calling customer centre without any luck. All the channels are missing except for channel 100.

Somebody please help if you encountered a problem like this.

It has been 3 days now.