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The 5-Series Decoders, Models 5U and 5S: Part 1

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Re: The 5-Series Decoders, Models 5U and 5S: Part 2

Hi @COERT@GeoffD is right, you can also email your documents to help@dstv.com along with your change of ownership form to get help. Once you receive the case number, post your request to the social team here https://www.facebook.com/DStvSouthAfrica/ or @DStvCare (Twitter) they'll help. 

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Re: The 5-Series Decoders, Models 5U and 5S: Part 2

If go in to MC  or an agent and you have the paperwork and even better both parties present, a few minutes.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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Re: The 5-Series Decoders, Models 5U and 5S: Part 2

Hi, I would just like to find out how long does it take to do a change of ownership of a decoder

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Re: The 5-Series Decoders, Models 5U and 5S: Part 2

6. The "Quick Setup Wizard" involves 3 decoder configurations, labelled Decoder 1; Decoder 2; and, Decoder 3. Each of these has a predetermined set of UBs pre-configured, and cannot be changed and, at the same time make other UBs unavailable for use by other decoders connected to the same SLNB or 24-1Z switch. The "Quick Setup Wizard" decoder options are used by the Explora decoder models as well as maybe? (not confirmed), the 4-series models. I am suggesting that even the 2-tuner and 4-tuner PVRs are supposed to at some stage get a software update to cater for the "Quick Setup Wizard" but that is just conjecture or wishful thinking on my part.

Decoder 1: UBs 0 1 2 3 (4 to allow for the 4-tuner decoders)

Decoder 2: UBs 5 6 7 (allows for Explora models)

decoder 3: UBs 3 4 8 (allows for Explora models).

7. Now comes the interesting part. Even though the 5- & 4-series and 2-tuner PVRs do not use all the UBs in the above setup types, the UBs not used in such a setup cannot be used by any other decoder connected to a common SLNB or 24-1Z switch without causing lots of issues for other decoders. It is only when a manual setup process is used that you can mix and match UBs, AND, then ALL the decoders connected to a common SLNB or 24-1Z switch MUST all use the manual setup process. Note, none of this has been confirmed yet by anyone, BUT based on the reports of interference we have seen since this was introduced it makes sense and explains why some have had such a difficult time setting up their XV and Uniview decoders.

  • To explain the above, when Decoder 1 option is used on a 5-series decoder, only UB 0,1 is used by that decoder and UBs 2, 3 falls by the wayside. When Decoder 2 option is used, UBs 5,6 are used by the decoder and 7, falls by the wayside. When Decoder 3 option is used 3,4 are used by the decoder and 8 falls by the wayside anyway as the decoder cannot use it, but it will cause conflict IF there is an Explora also connected to the same SLNB or 24-1Z switch.
  • The anomaly above is what happens when someone tries to set up 3 x 5-series decoders in a Uniview combination? Presumably, based on the other "rule" that a 3-decoder XV/Uniview combination must always involve an Explora comes into play? BUT, what happens when a common antenna is used with an SLNB feeding 3 independent separate units all with their own subscription?  Is this now impossible? Or will it work provided ALL the decoders use a manual setup? And how does one unit ensure the others don't mess things up by inadvertently restoring decoder defaults? All around a pretty bum idea in my book.

Comments are welcome as I really don't know from personal experience with these decoders if everything I have said here is 100% correct.

 

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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The 5-Series Decoders, Models 5U and 5S: Part 1

The 5-series decoders have proven to be quite a challenge to install and configure. There is plenty of confusion about what is required to get these decoders to work, what LNB is required, and, how the decoder can be combined in an Xtraview or a Uniview combination with other decoders.

(I was in two minds of where to place the thread in this board, or in the Technical Info board).

So here goes, a collection of facts in no particular order, and by no means complete.

1. This decoder departs from previous MC decoders, being the first series with no RF Remodulators or RF IN and RF OUTports. This makes it unsuitable for anyone who wants to distribute signal around a home via RF or easily combine into an existing XtraView (XV) setup as a replacement for older decoders.

2. The decoder has two tuners, one for linear viewing, and the other for background downloads of EPG data etc. This complicates the setup somewhat.  The second tuner only works when these decoders are connected to a SATCR or Unicable LNB. This feature allows for simultaneous linear viewing and display of EPG data.

3. The 5-series decoders can however still be connected to a Single Universal LNB as a replacement for older single view decoders. All that happens is, (as with the older single view decoders, 11xx- and 4-series decoders) the decoder cannot simultaneously provide EPG information and linear viewing. 

4. The 5-series decoders allow for only 8 Userbands to be selected when configured for SATCR/Unicable working; UBs 0 1 2 3 4 5 6 7.

5. There are two ways to set up the decoder UBs, "Manual" and The new "Quick Setup Wizard". The latter can cause lots of heartaches when these decoders are connected to a common SLNB used by other decoders. This aspect is not covered in this thread.

[Had to split this post into two parts to confuse the auto-moderator!] Man Frustrated

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM