Is the reconnection fee really a policy/rule/law that must be enforced by DStv?
The service that Dstv offers firstly is not that great, particularly on the customer service side. Why shouldn't the disconnection and reconnection of a person's own account be flexible without having any amount levied on the decision they make on whether to pay DStv or not in a certain month.
I've honestly always questioned the R50 reconnection fee, but with the price of DStv packages shooting over the roof each year, I honestly think it should be scrapped. It honestly doesn't make sense to me