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Is the reconnection fee a sensible policy?

1 REPLY 1
GeoffD
GeoffD
Red Carpet
‎16-05-2018 10:56 PM
‎16-05-2018 10:56 PM

Re: Is the reconnection fee a sensible policy?

100% Correct.  MC is using the reconnection fee as a punitive measure against its subscribers. There is no real justification for its use.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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FIFO
FIFO
Telenovela
‎16-05-2018 10:24 AM
‎16-05-2018 10:24 AM

Is the reconnection fee a sensible policy?

Is the reconnection fee really a policy/rule/law that must be enforced by DStv?

The service that Dstv offers firstly is not that great, particularly on the customer service side. Why shouldn't the disconnection  and reconnection of a person's own account be flexible without having any amount levied on the decision they make on whether  to pay DStv or not in a certain month.

 

I've honestly always questioned the R50 reconnection fee, but with the price of DStv packages shooting over the roof each year, I honestly think it should be scrapped. It honestly doesn't make sense to me

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