Status: Pending Upgrade

[TauZee]

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@Kagiso_DStv1 wrote:

@TauZee@, please follow @DStvCare on Twitter or like the DStv page on Facebook and forward the message. The customer care team will gladly assist.  

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Have done that but still no joy. Call centre placed  me on position 34 in the queue...

[TauZee]

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@GeoffD wrote:

So you tried to do it on line? If so, the only way out now is to phone the call centre. You probably inadvertently scheduled the change to a later date.

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Yes I tried it online and chose to change it now. Calling them and being placed in the queue at number 34 was disheartening.....

[GeoffD · Accepted solution]

So you tried to do it on line? If so, the only way out now is to phone the call centre. You probably inadvertently scheduled the change to a later date.

[Kagiso_DStv1]

@TauZee, please follow @DStvCare on Twitter or like the DStv page on Facebook and forward the message. The customer care team will gladly assist.  

[TauZee]

I am changing my package from Access to Compact Plus and getting this message: Status Pending Upgrade. It's been like this for 2 days. When I log onto Self Service, it does not allow me to change the package...

Please heeeeeelp