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SABC Channels and Aspect Ratio Errors

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6 REPLIES 6
BoxOffice

Re: SABC Channels and Aspect Ratio Errors

Sunday night on SABC2, for the 1st episode of the new season of 50/50, the picture was stretched left to right and squeezed up & down with black bars at the top and bottom for the duration of the show - making everyone appear short & fat.

 

Octo-LNB to 2 x 5.2 switches. Explora1 (Prim) & HDPVR 2P (Sec), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture & audio via Onkyo TX-NR626
receiver. Explora2 in bedroom, HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV. 100Mbps M-Web fibre (OpenServe).
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Re: SABC Channels and Aspect Ratio Errors


@Kagiso_DStv1wrote:

Morning @GeoffD, we've received feedback from the SABC and they confirm that some content on their channels is still on 4:3 and not 16:9. The affected content is Generations, 7de Laan, Isidingo and Muvhango. They plan to change this issue at the end of each telenovela's current season.


Thank you for the feedback.  Yes I am aware of some content still being 4:3, and that content has not bothered me.

As to the issues that affected the News broadcast, since raising this issue with you, no further incidents have occurred so far.  A pretty common response. As soon as someone complains, somewhere in the system someone checks and finds something, fixes it without logging a fault and the problem goes away. Human nature amongst technical maintenance people will never change! Smiley Sad

Either way the issue is solved  -------  until next time ----Smiley LOL

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Moderator

Re: SABC Channels and Aspect Ratio Errors

Morning @GeoffD, we've received feedback from the SABC and they confirm that some content on their channels is still on 4:3 and not 16:9. The affected content is Generations, 7de Laan, Isidingo and Muvhango. They plan to change this issue at the end of each telenovela's current season.

Moderator

Re: SABC Channels and Aspect Ratio Errors

Morning @GeoffD, our support team has been monitoring the SABC channels and they did not experience any aspect ratio changes. Are you still experiencing the same problem?

Moderator

Re: SABC Channels and Aspect Ratio Errors

Afternoon @GeoffD, our technical support team is still monitoring the SABC channels specifically on the mentioned decoders, they have also communicated with source (SABC) to also check their content from their side as no changes were done on our side, the channels are still on 16:9.

Moderator

Re: SABC Channels and Aspect Ratio Errors

Hi @GeoffD, we have forwarded your message to the decoder support team and they'll monitor aspect ratio changes on SABC channels. 

We'll let you know how it goes. 

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SABC Channels and Aspect Ratio Errors

I see an old problem creeping back into the mix on the SABC Channels.  From time to time, at different times of the day and not on all SABC Channels at the same time, the aspect ratio is incorrect. One has to resort to ARC 2 to fix it when it happens.  Regularly with the News broadcasts.  And no I dont think it is to do with old content .....

Decoders set to 16:9 TVs are all widescreen and HDMI is the connection method.

Decoders models on which this happens are : UEC HD PVR 4 tuner and PACE HD PVR 4 tuner.

 

 

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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