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explora 2 with hd 5s extraview and smart LNB connection

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explora 2 with hd 5s extraview and smart LNB connection

I recently upgraded my HD5s (now secondary) decoder to a dstv explora 2(now primary) with a smart LNB. i got it set up at the MC office but when i got home, both primary and secondary decoder is not showing any channels and My cable connection (direct from the smart LNB  to both decoders in different rooms) seems ok. i really need a help on how to get it working.

Thanks