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Charged for Showmax ???

SOLVED
5 REPLIES 5
Moderator

Re: Charged for Showmax ???

Hi @Paul1965

 

What error do you get when you try and sign in? 

Showmaxed

Re: Charged for Showmax ???

You need to contact them, there's no real support for their service here.

New poster

Re: Charged for Showmax ???

I am trying everything but I cannot get onto Showmax? 

New poster

Re: Charged for Showmax ???

Thanks, they acknowledged that I had been incorrectly billed for Showmax and they have since reversed the charges.
Community Manager

Re: Charged for Showmax ???

Hi @R-P-H, please contact our customer care agents via our our social media platforms- Twitter @DStvCare and Facebook: https://www.facebook.com/DStvSouthAfrica/ They'll be able to assist. 

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New poster

Charged for Showmax ???

Hi, I am a Premium customer and I have been using Showmax at no cost for many months now.

 

For some reason this month I was charged R99 for Showmax (My debit order was R998.00). What is going on ? How can I reverse this ?