Hi we are still experiencing this problem during 6pm and 7pm every night. Please explain? This has been going on ever since before Golden Home was showing. It on some occasions freezes for over 30 mins. And amazingly it does not freeze when the adverts are showing...
@Dstvclient, our techies will monitor the channel closely, and should they identify any anomalies they will escalate to relevant teams to help resolve.
We apologise for the inconvenience. Please note that this issue has already been resolved. Let us know if you still experiencing the same problem.