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Channel 166 - Programs freezing

21 REPLIES 21
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Re: Channel 166 - Programs freezing

Hi we are still experiencing this problem during 6pm and 7pm every night. Please explain? This has been going on ever since before Golden Home was showing. It on some occasions freezes for over 30 mins. And amazingly it does not freeze when the adverts are showing... 

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Moderator

Re: Channel 166 - Programs freezing

@Veronicac, do you still have this issue?

Viewer

Re: Channel 166 - Programs freezing

Hi this is frustrating please fix soon 

Viewer

Re: Channel 166 - Programs freezing

Hi the channel freezes every day this is becoming frustrating 

New poster

Re: Channel 166 - Programs freezing

it is 4th of June 2019 and dstv channel 166 is still freezing. I am reading  that it has been fixed. so what now, dstv crew?

Moderator

Re: Channel 166 - Programs freezing

@Dstvclient, our techies will monitor the channel closely, and should they identify any anomalies they will escalate to relevant teams to help resolve.

Viewer

Re: Channel 166 - Programs freezing

Programme freezes only during episodes of Mahek. Why? It's very annoying


@Thoko_DStv1 wrote:

Hi @ThothoG,

We apologise for the inconvenience. Please note that this issue has already been resolved. Let us know if you still experiencing the same problem.


 

New poster

Re: Channel 166 - Programs freezing

Hi Channel 166 still freezing

Moderator

Re: Channel 166 - Programs freezing

Hi @ThothoG,

We apologise for the inconvenience. Please note that this issue has already been resolved. Let us know if you still experiencing the same problem.

New poster

Re: Channel 166 - Programs freezing

I thought this was fixed !!! 😭😫🤷‍♀️🤦‍♀️.. The screen is green again.... I want to watch my program