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Channel 166 - Programs freezing

17 REPLIES 17
New poster

Re: Channel 166 - Programs freezing

it is 4th of June 2019 and dstv channel 166 is still freezing. I am reading  that it has been fixed. so what now, dstv crew?

Moderator

Re: Channel 166 - Programs freezing

@Dstvclient, our techies will monitor the channel closely, and should they identify any anomalies they will escalate to relevant teams to help resolve.

Viewer

Re: Channel 166 - Programs freezing

Programme freezes only during episodes of Mahek. Why? It's very annoying


@Thoko_DStv1 wrote:

Hi @ThothoG,

We apologise for the inconvenience. Please note that this issue has already been resolved. Let us know if you still experiencing the same problem.


 

New poster

Re: Channel 166 - Programs freezing

Hi Channel 166 still freezing

Moderator

Re: Channel 166 - Programs freezing

Hi @ThothoG,

We apologise for the inconvenience. Please note that this issue has already been resolved. Let us know if you still experiencing the same problem.

New poster

Re: Channel 166 - Programs freezing

I thought this was fixed !!! 😭😫🤷‍♀️🤦‍♀️.. The screen is green again.... I want to watch my program 

Viewer

Re: Channel 166 - Programs freezing

Why the self service has only the upgrade option for packages, no downgrade options ? 

Moderator

Re: Channel 166 - Programs freezing

Hi @ThothoG

Our team is looking into fixing this ASAP. Apologies for the frustration. 

New poster

Re: Channel 166 - Programs freezing

My screen is green on channel 166 and it's very frustrating... The audio is there and all other channels are perfect  😤😫

New poster

Re: Channel 166 - Programs freezing

Today it is worse.... The screen is green... The audio is there but sooo frustrating .. It's been more than two hours now ..