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Deregister device

5 REPLIES 5
Community Manager

Re: Deregister device

We need the device ID from the App to deregister the device. Please contact them to deregister the device directly from the App.

New poster

Re: Deregister device

I dont have the app, my friends used  there account details to watch the rugby at my place.

When i try to go to dstv on the Nvidia shield , this message pops up Go to now.dstv.com/tv and enter this code.

 I think this is the Nvidia's ID  fe80::f184:8f49:8791:2bf9

Community Manager

Re: Deregister device

It should say device ID, is this on the DStv Now App?

New poster

Re: Deregister device

IMG_3586.JPGHOPE THIS CORRECT

Community Manager

Re: Deregister device

Access the App, Settings, Device Manager, Select the device and you will get the Device ID.

New poster

Deregister device

Please deregister this Device. Hope this is the way to do this.

Shield ID 12B5GCUDID

MAc Add 00:04:4b:aa:b9:d8